Privacy policy

PRIVACY POLICY

We respect your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect, how we use, store, and secure it, and what rights you have regarding your data.

1. What data do we collect?

  • Data you provide: When you create an account or place an order, we collect your name, email address, billing and shipping address, and optionally your phone number.
  • Payment data: When checking out via our payment provider, your payment card information may be processed. We do not store this information ourselves.
  • Automatically collected data: We may collect information about your device, IP address, browser type, and your use of the website (pages visited, time spent on the site, etc.) via cookies and similar technologies.
  • Data from third parties: When you interact with our advertisements on platforms such as Instagram and Facebook, we may receive data about your interactions (such as clicks, likes, and shares).

2. How do we use your data?

  • Order processing: To fulfill your order, send payment confirmations, and ship the product.
  • Customer service: To assist you with inquiries, complaints, or product information.
  • Website improvements: For analyzing and optimizing our website, which is built on WordPress and uses WooCommerce, in order to enhance your user experience.
  • Marketing: To show targeted ads on Instagram and Facebook, and to send you newsletters or promotions with your consent.
  • Legal obligations: To comply with legal requirements such as tax and accounting regulations.

3. Sharing your data

We do not share your personal data with third parties for commercial purposes. However, we may share your data with:

  • Payment provider: For secure payment transactions.
  • Shipping partners: To deliver your order.
  • Analytics and advertising partners: To analyze website usage and show targeted ads (e.g., Instagram, Facebook).

These parties are bound by confidentiality and security obligations and act in accordance with applicable data protection laws.

4. Cookies and tracking

We use cookies and similar technologies to improve your browsing experience, measure website performance, and display targeted ads. You can manage your cookie preferences via your browser settings.

5. Data security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or theft. Including:

  • SSL encryption for data transmission.
  • Regular updates and security patches for WordPress and WooCommerce.
  • Security guarantees from our payment provider.

6. Your rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to processing or request a restriction of processing.
  • Withdraw consent for marketing messages.

7. Data retention

We retain your data for as long as necessary for the purposes outlined in this policy or as long as legally required (e.g., for tax purposes).

8. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites.

9. Changes to this policy

We may update this privacy policy if our practices or legal obligations change. The updated version will be posted on the website with a new effective date.